Artificial Intelligence and Big Data
As technology changes and develops, SCC is at the forefront of these developments, working with customers to turn collective ideas into reality. Discover how SCC is innovating and creating new products, technologies and future proof environments for customers to leverage AI and Big Data.
Business Process Management
Business process management helps organisations automate routine manual tasks, mobilise and draw on existing resources and enable self-service for customers. SCC’s business process consultancy service helps customers by connecting systems, people and business processes across the organisation, to operate a synchronised managed environment that delivers commercially successful results.
Cyber security involves controls, processes and technologies that protect data, systems and networks from criminal malware attacks. SCC’s pre-emptive cyber security model provides organisations with the confidence to build their cyber security strategies around potential vulnerabilities at the earliest stage of operations and throughout the business processes of their organisation.
Data Modernisation Programme
Digital transformation is the driving force behind all successful organisations, with every new business initiative now underpinned by a technology programme. Find out more about SCC’s data centre modernisation programme, providing customers with the services they need for their digital futures.
Digital Workplace Programme
Workplace productivity is intimately linked with the emerging digital workplace, based on business priorities, processes and technology. Discover how SCC is using best-of-breed, cutting-edge technologies to create a digitally progressive office environment (See Knowledge Hub).
Enterprise Platforms encompass technologies where applications and processes can be developed and – importantly – where customer data can be stored, managed, maintained and analysed. Find out how SCC’s Enterprise Platform programme works with data centre technologies, which are the key building blocks for data storage solutions.
Internet of Things (IoT)
SCC’s work on smart cities and IoT can help organisations to understand everyday objects through connecting, interacting and exchanging data – and the potential in this is huge. Predictive elements in AI help cities analyse infrastructure issues and fix problems before they grow larger. By using IoT sensor technologies and real-time data, SCC builds comprehensive and accurate data sets that can be created and utilised by businesses and public organisations.
Another innovation SCC has developed is the virtual agent, which is a robot that will help to organise meetings, take notes, pull action items and schedule follow-up meetings. Crucially, SCC’s virtual agent is standalone. It can take questions other than those of the service desk. So, importantly, it is a smart thinking robot, which is critical for customers looking for technology to solve diverse problems.