Licensing Operations Specialist - Microsoft

Job type





  • Sales Jobs

We are actively building diverse teams and welcome applications from everyone

Role: Licensing Operations Specialist

Location: Birmingham (SCC operate a hybrid working policy giving you flexible working options)

Salary/Package: To £30,000 (dependent on experience), plus Company Benefits and access to fantastic personal development opportunities

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

Due to our continued growth, we now are looking to a Licensing Operations Specialist to join our Sales Operations team, to support the SCC business around strategic software vendors, with a key focus on Microsoft.  This position will involve using both product and commercial knowledge to create customer facing quotations, while working with key departments to ensure smooth processing of customer orders.

Key Responsibilities:

  • Position yourself as Specialist resource on Microsoft software and any other software vendors as relevant, and proactively update and maintain knowledge on a regular basis
  • Assist with qualification of requests by speaking to customers to understand requirements or support the specialist sales team in this activity
  • Ensure that pricing submitted contains most appropriate pricing structures
  • Create customer facing quotations with any associated documentation as necessary
  • Provide a central point of contact for the Operations team for order requirements
  • Maintain communication with the sales teams and vendors throughout the sales cycle to ensure best possible engagement
  • Be responsible for delivering excellent standards in customer service

Key skills/experiences:

  • Proven experience working within the IT industry, with a good understanding of software in general
  • Detailed knowledge of Microsoft software portfolio
  • Good analytical skills and commercial awareness
  • A real interest in Microsoft

Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

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