Distributed Support Engineer Apprentice

Job type





  • Apprentice


SCC – Specialist Computer Centres is the leading IT services organisation in Europe.

We have been established for over 40 years and have a turnover in excess of £3 billion.

Our business continues to grow creating a real career opportunity for a Distributed Support Engineer Apprentice based in the South Coast

Details of the role:

To attend customer sites to provide support of IT hardware and software products, within the required Service Level Agreement (SLA).  Provide Technical Support to other staff in Managed Services and incident management of major system outages.  Work efficiently and proactively to deliver IT support service to a wide range of customers

Daily duties:

Ensure all training is completed relevant to apprenticeship requirements.

To diagnose, replace and repair a variety of AV products both hardware and software based.

Assist other engineers in the delivery of service to our customers.

Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real time and gain full understanding of the customer’s requirements.

Complete part movements (RMA generation & Branch.

Work a certain amount of overtime when required to do so.

Must be able to embrace new technologies and adapt to change.

Carry out any other reasonable as requested by your line management

Represent SCC in a professional and positive manner at all times

Be compliant with management system policies, company policies & workplace

Must be professional and presentable at all times.

Must have full UK driving Licence where required to perform the role.

Respond to any requests for information from your line management in a timely manner

Work a certain amount of overtime when required to do so.

Be Familiar with all SCC polices and processes relevant to the role and/or your responsibilities to SCC and our customers.

Be Familiar with customer policies and processes where applicable


Then click the response button now!

At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.

Upon submitting your application SCC will process your information in line with our privacy policy which can be found on the SCC Careers website under ‘Recruitment Privacy Policy’

Please fill the form
to register a CV.

Drop files here browse files ...
I have read and understood the privacy policy.

Subscribe To Personalized Notifications

You are subscribing to jobs matching your current search criteria.

Email Notifications

Email notifications will be sent to you Subscribe


Custom RSS Feed

Your personalized RSS Feed is below, copy the address to your RSS reader.

Are you sure you want to delete this file?