• Business
  • People
  • Advantages
  • Key Points
  • Apprenticeships
Search Jobs
  • Job Search

  • Vacancies by Department

  • Top Ten Vacancies

    There are no jobs to display at this time.

  • Job Type: Permanent
    Location: Birmingham
    Job ID: 165169
    Company: SCC


    SCC – Specialist Computer Centres is the leading IT services organisation in Europe.

    We have been established for over 40 years and have a turnover in excess of £3 billion.


    Our business continues to grow creating an opportunity for a Repair Centre Administrator to join our busy team in Birmingham .


    To Provide Administration and Inventory support to the Repair Centre operations.

    Main Duties of the Job:


    • To provide a professional Administration service to local Repair Centre teams.
    • To monitor and process reactive queue’s within the Repair Centre.
    • Carry out relevant Warranty Administration Processes e.g. Log Claims, arrange Part returns etc.
    • Ensure that the Telephones are answered promptly at all times
    • Request and receipt Parts Requests
    • Escalate to Regional Operational Team Leads where parts are still outstanding and run the risk of not being returned within criteria.
    • Escalate any process none conformances to Line Manager
    • Adhere to all relevant ISO standards
    • Provide support and cover for Inventory Role as and when required
    • Manually handle physical items with variable size and weights, assistance provided where required e.g. >1 person lift items.
    • To Maintain your work area and ensure care of Company property used
    • To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
    • To assist the Management teams in the daily running of the centre, through the above and any other duties as necessary.



    Skills, Knowledge and Experience:


    • Excellent Administration Skills
    • Ability to carry out day to day tasks within agreed time scales
    • Ability to Communicate effectively
    • Ability to work under pressure and within timescales
    • Attention to detail
    • Mature Outlook and approach to duties
    • Ability to understand processes and procedures
    • To provide a level of service to internal and external customers
    • Knowledge of stock processes and inventory management (Advantageous)
    • Ability to gain SC clearance with no Caveats.

    Interested ?
    Then click the response button now !
    At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.
    Upon submitting your application SCC will process your information in line with our privacy policy which can be found on the SCC Careers website under ‘Recruitment Privacy Policy’.