SCC – Specialist Computer Centres is the leading IT services organisation in Europe.
We have been established for over 40 years and have a turnover in excess of £3 billion.
Our business continues to grow creating a real career opportunity for a Project Manager based in Birmingham
The Project Manager will report to the Project Services Manager for a SCC Division and will be responsible and accountable for successful completion of projects for SCC’s end customers. Projects are delivered on a consultancy basis, with a mix of time and materials and fixed price contracts toward high profile public sector and private sector clients. The Project Manager will be a highly motivated and business aware individual, able to work effectively with their project teams, their management, with other stakeholders in SCC and with the end customer. This must include effective communication, desire to develop relationships and hence increase sales. The Project Manager is expected to understand project finances and will be responsible for their projects’ profitability.
The key objectives and responsibilities of this role are as follows:
Defining, shaping, leading and delivering Projects within a client portfolio
Management of projects such the cost, time, scope and quality are controlled, baselined and assurance is made that delivery follows the plan
Stakeholder management including Project Board creation, liaison with other key SCC service providers and 3rd party organisations
Risk Management and Issues Management including escalation
Creation and maintenance of Management Products including PIDs, Plans, RAID & Communication models
Undertake Project Definition Workshops, risk workshops and product workshops
Accounting for project cost, time, scope, quality and budget
Manage changes to cost, time, scope and quality in a controlled way, including working with SCC account management where such changes impact project budget
Ensuring business continuity by maintaining effective project documentation and daily logging
Provide accurate and targeted reporting on project status
Management of multi-disciplined project team with matrix reports
Booking and management of resources required for project delivery
Maintain separation of Change and BAU and promote these concepts with stakeholders
Adhering to SCC Portfolio, Programme and Project Governance
Support the pre-sales team where required
Support the PMO and the Project Management team across key engagements as part of the QA / support structure for individuals, ensuring that the following are contributed towards: Project Services Peer Reviews (for documents and project products)
Project Services Processes (guidance and on-going review)
Deliver on accountabilities and KPIs agreed separately with the Project Services Manager and Head of Projects Principal Accountabilities
Ensure correct start up and management of the project, implementing the SCC model and agreed procedures
Effective use of Management Products including PIDs, Plans, RAID & Communication models to shape delivery such the cost, time, scope and quality are planned to a baseline, and delivery follows the plan.
Maintain business continuity by maintaining effective project documentation and daily logging
Effective risk management (to anticipate issues) via identify, assess, plan, implement and monitor.
Effective Issue management and escalation where necessary. Escalating promptly any issues that may in future have an impact on SCC or the future relationship with the customer.
Effective booking and management of resources required for project delivery
Changes which impact project budget are communicated with account management at the earliest opportunity
Maintain customer and SCC internal weekly reporting methods such that project status and progress is accurate and understood at all levels.
Continued Business Justification via End stage gate reviews, acceptance procedures and project board and customer approvals.
Effective management of Stakeholders including other key SCC service providers and 3rd party organisations.
Skills, Experience, Knowledge:
A background of formal training in Project management to practitioner level, preferably PRINCE2 Practitioner qualification
An appropriate IT or Business Degree or equivalent
A willingness to undertake SC Clearance
Educated to a high standard
5 years plus relevant experience in IT or related industry, focused on resource management
Commercially aware with supplier/partner relationship development skills
Team management to ensure that the candidate always leads by example
Creative problem solver
Experience of running a number of simultaneous projects successfully
Organised and structured approach to project documentation and project data.
Effective communicator at all levels Desirable
Experience of working in a consultancy business model or similar where time is billed to clients.
A good understanding of technology solutions
Experience of ITIL, Acceptance into Service processes
MSP foundation certification
Experience working with Microsoft Project Abilities
Ability to cope successfully under pressure and with shifting priorities
Strong relationship building skills
Professional and positive
Highly organised, self-motivated and able to work on own initiative and without supervision
Diligent, with excellent attention to detail
Tenacious and assertive, professional and positive
Working within structured business processes and regulated procedures
Excellent communication skills, both written and spoken English
Strong Microsoft Office skills; able to manipulate data in Excel spreadsheets
Holds current driving licence and able and willing to travel
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