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  • Job Type: Permanent
    Categories: IT Jobs
    Location: South
    Job ID: 121602
    Company: SCC

    We are SCC – Specialist  Computer Centres , the leading IT Services organisation in Europe .

    We continue to expand and now have an exciting career opportunity for a talented IT Engineer to join us as an IT Customerr Support Engineer based on site at our customer’s facility in Exeter .

    Main Duties of the Job:

    To be based at our customer site to provide desk side  assistance to their employees using compurtr hardware , software and peripherals .

    To provide IT support by telephone and remote access

    To ensure that any IT issues are fixed within the service level agreement .

    Repair and maintain hardware  -Servers, PC’s, Laptops, Printers and associated peripherals .

    To assist in installations , moves and changes of IT equipment .

    To deal with calls in a timely manner to achieve required standards and response times ..

    Ensure all incidents dealt with our processed on the appropriate call management system .

    To provide a great customer experience .

    We are looking for :

    IT Engineering break /fix experience / IT service desk experience

    Experience setting up lap tops and personal computers

    Good hardware knowledge

    Keen knowledge and interest in current IT issues

    Good problem solving skills

    Proficient in Microsoft Windows\Office related products

    Good communication and interpersonal skills .

    Driving license

    We offer a very competitive salary , company car and other large company benefits together with real career prospects .

    Interested ?

    Then click the response button now !

    At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.

    Upon submitting your application SCC will process your information in line with our privacy policy which can be found on the SCC Careers website under ‘Recruitment Privacy Policy’.