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  • Job Type: Permanent
    Categories: Engineering Jobs, IT Jobs
    Location: Milton Keynes
    Job ID: 117417
    Company: SCC

    We are SCC – Specialist Computer Centres , Europe’s leading IT Services Provider . We support and maintain the IT systems of many of the largest commercial and public sector organisations in the UK .

    We now have an exciting opportunity for a dedicated IT Support Engineer to be based in or near Slough.

    The successful candidate will be attending our customers’ sites to provide maintenance and warranty support of IT hardware and software products within our contracted service level agreements .

    The role will involve working Friday 9.00am to 9.00pm  , Saturday 9.00am to 9.00pm  and Sunday 10.00am to 6.30pm .

    You will be an experienced IT Field Support Engineer with Hardware Break Fix and Software / Operating System – Desk Side Support experience with  a full clean driving licence.

    Main Duties:

    • Repair and maintain hardware – Servers, PC’s, Laptops, Printers, associated peripherals and retail point of sale equipment
    incidents to customer/manufacturer procedures and specifications.

    • Installation of hardware to manufacturers/customers specification. Complete moves and changes to customers specifications.

    • Check and update allocated calls in a timely manner to achieve required fix time .

    • Communicate with Call Administration and the Branch throughout the day.

    • Complete part movements in a timely manner, returning items as directed by the Branch.

    Skills, Knowledge & Experience:

    Desktop  pc , peripherals  break /fix repair experience

    Software knowledge

    Excellent interpersonal skills

    Full Clean UK Driving License

    We have varying shift patterns available as follows;

    1 – Monday – Friday 9am – 5.30pm

    2 – Monday, Tuesday and Wednesday 9am – 9pm

    3 – Friday and Saturday 9am – 9pm, and Sunday 9am – 6.30pm