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  • Job Type: Permanent
    Categories: IT Jobs
    Location: Birmingham
    Job ID: 130307
    Company: SCC

    Overall Job Purpose:

     

    The Environment and Release Team Manager (Cloud platforms and applications) will oversee and manage all of the SCC Applications environments and releases and have the managerial responsibility for the Environment and Release Manager team.  Overall responsibility for all technical environments, including technical integration, environment release management, environment configuration management and related operational faults.

    Responsibilities for the Environment and Release Team Manager

    • Manage the Environment and Release Management team to implement operational best practice and standards
    • Implement the correct policies and processes to support the SCC Applications team and business operation
    • Oversee the technical environments
    • Provide technical thought leadership for the supported environments
    • Define and deliver the environment strategy and roadmap
    • Responsible for E2E configuration management within the supported environments
    • Work with existing configuration management processes to provide and manage a consolidated view of environment configuration
    • Oversee the technical integration of the supported environments
    • Manage releases / changes into the supported environments (in conjunction with the systems integrator and operational change control process)
    • Liaise with the Applications Management team and business functions to provide thought leadership regarding the technical impact to the supported environments
    • Raising and impact assessing technical change and release requests as appropriate
    • Defining and delivering an appropriate environment / technical integration reporting capability

    Experience for the Environment Manager:

    • Team management experience for Environment and Release management
    • Strong Technical background with specific focus on cloud application environment management
    • Experience in environment and release management for ServiceNow and Microsoft cloud platforms
    • Demonstrable operational support experience with a specific focus on infrastructure and integration issues
    • Demonstrable experience in defining, delivering and managing technology roadmaps
    • Demonstrable environment management experience
    • Demonstrable release management experience
    • Demonstrable configuration management experience
    • Demonstrable systems integration experience
    • Able to define and deliver processes and working instructions in support of the Infrastructure architecture capability
    • Experienced in providing technical oversight, management and subject matter expertise
    • Experienced in applying architectural tools and methods
    • Utilities Industry experience