Overall Job Purpose:
To provide efficient and effective support to the Sales Team and the customer base. Assisting the Account Manager in pro-actively managing the customer requirements to ensure that all opportunities to increase the business r… more
The Service Support Manager role provides a critical support function for the Service Delivery team both externally and internally. The Service Support Manager assists a number of Service Delivery Managers in providing an exce… more
Customer Service Desk Analyst
SCC Manchester
The Customer Service Desk is the primary point of contact for all customers and users of M2’s software, systems and devices. The Service Desk provides 1st Line support… more
Reporting to the Service Delivery Manager, the Service Support Analyst is an excellent team player and communicator who will work primarily with members of the End User Computer (EUC), Stores and Asset teams to ensure the success of the services deli… more
Job Title: Meter Read Specialist
Reports to: Billing Manager
Location: Manchester
Role Overview
To provide efficient, effective print billing and contract administration… more
Job Title: Billing Specialist
Location: Manchester (M32)
As a member of the billing team, you will be resp… more
To effectively diagnose and vet calls that are received into the in-house system, make sure parts are sent in SLA plan any engineer visits to ensure that the SLA’s is met, and escalate where needed. Provide excellent telephone support where needed … more
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