Reporting to the Service Operations Manager (Change, Configuration & Release Management); this position is available to a candidate who will be responsible for managing the day to day activities of Change Management, within a defined customer portfolio. This role will be responsible for the lifecycle planning, control and management of Change records associated to the service(s) SCC provide.
Skills Knowledge & Experience:
The following general capabilities will be required:
Specialist Skills and Knowledge
The person selected for this position must be able to show that they have relevant practical experience of: