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  • Job Type: Permanent
    Location: Birmingham
    Job ID: 128355
    Company: SCC

    Overall Job Purpose:

    To work closely with the Operations Team and learn all aspects of the role. To provide administrative support to deployment projects, operations and order processing teams. Complete the preparation/ allocation of all national and configuration centre orders along with sameday requests and any other general admin functions.




    Main Duties of the Job:

    • To make sure all responsibilities are completed in a timely manner.
    • To work alongside team members to ensure all Project orders are processed in accordance to project schedule deadlines.
    • To liaise with couriers on orders that have a specialist customer requirement or site restrictions etc.
    • Creation of PO’s to be done in a timely manner.
    • Liaise with internal coordination teams as well as Project Managers around escalations and queries
    • Liaise with sales branches around escalations and queries.
    • Micro manage complex orders to ensure they reach the customer with whatever extra is required to be done to the order prior to despatch.
    • To assist other departments within the Operations structure as and when required
    • To arrange collections and re-deliveries that have been submitted via a task or email.
    • To react on quotation requests for transport currently received via Task Manager. These are to be processed in a timely manner and escalated to managers when required
    • Ensure all operational tasks are completed within a reasonable time scale in Task Manager
    • Ensure pick labels are dropped to the floor and carrier notes are allocated throughout the day in a timely manner.
    • Move orders if required as they drop into the incorrect consignment
    • To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy




    Skills, Knowledge and Experience:

    • Ability to be able to work accurately and precisely with attention to detail
    • Ability to carry out agreed task in a timely manner and within set targets
    • Mature outlook and a willingness to learn new prospects
    • Must be professional and presentable at all times
    • Ability to understand process’s and procedure and carry out set objectives
    • Must adhere to company policy and procudures
    • Good communication skills
    • Good GCSE results in English and Maths
    • Studying/ gaining national qualification in Supply Chain related aspects of business