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  • Job Type: Permanent
    Categories: IT Jobs
    Location: Birmingham
    Job ID: 130305
    Company: SCC

    Job description

    The application test manager is responsible for building up and leading the Testing team to ensure high quality across the SCC Application landscape.


    • Working with the project manager, define the test strategy for a solution implementation, with an agreed test and defect management process, ensuring the test strategy is appropriate to the solution and client
    • Owning the QA/Test Strategy: Definition of Test Delivery Strategies, ensuring key milestones are achieved, quality standards are achieved, risks are identified, communicated & mitigated
    • Define & own Test Processes which are used for all Planning, Execution & Implementation processes
    • Ensuring all areas & types of Testing are performed, ranging from SIT, Integration, UAT, Performance, etc
    • Continuous monitoring & improvement of all supported processes
    • Build and strengthen relationships with key stakeholders, at all business levels, including senior management, client and supplier level
    • Direct, Guide & Train others in Testing Strategy, Plans, Processes & Execution
    • Working with 3rd Party Implementation partners to ensure Testing is done to the required standard
    • To collaborate with 3rd parties to challenge existing ways of working and develop innovative solutions to improve time to deploy any individual release
    • To plan, monitor and manage test approach (SIT, UAT, regression and all other test activities) to track and monitor health of build and level of defects
    • To evaluate risks and issues while also feeding back to Programme governance on potential challenges to timelines associated with release plans across environments
    • Experienced in Reviewing, Trialling & Implementing Testing tools and processes
    • Establish & Implement the lifecycle model for the delivery of all Rollouts, System Changes & Upgrades
    • Oversee the implementation of test automation for specific Projects / Releases.
    • Able to communicate complex issues in a digestible form (to both Business & Technical teams)
    • The ability to work effectively with offshore teams (covering different cultures & jurisdictions). Providing leadership and guidance whilst demonstrating an appreciation of the challenges for remote teams.
    • Develop Quality, Strategy, Processes and Templates to enable an enduring capability to validate the quality of Rollouts & Releases
    • Report Programme level test status, ensuring that test progress at all stages is timely, accurate and relevant
    • Identifying process improvements to increase efficiency and enhance test maturity.

    Experience and behaviours

    • Experience and/or knowledge of Agile software development methodologies
    • Expert understanding of system integration and hardware.
    • Expert knowledge of and ability to apply advanced software development principles theories programming languages concepts and techniques.
    • Strong experience working in an Agile or DevOps environment.
    • Able to co-ordinate different phases of testing, including System Testing, UAT and Business Acceptance Testing.
    • Previous experience mentoring other members of a team.
    • Strong analysis and problem solving skills.
    • Proven ability to apply a risk-based approach to test coverage and test activities.
    • Knowledge and experience of Continuous Integration / Continuous Delivery and related best practices.
    • Regression Testing & Automation – Knowledge and experience of automated test frameworks and automated testing. Applying automation to create an efficient Regression Test approach.
    • Experience working with 3rd party suppliers and remotely located test teams.
    • Co-ordinating testers across multiple physical locations.
    • Experience of using a range of test framework tools
    • Experienced in building test teams for projects
    • Excellent communication skills
    • Excellent interpersonal skills
    • Excellent organisational
    • Strong sense of responsibility and initiative
    • Experience of testing in ServiceNow and /or Microsoft Dynamics AX