SCC – Specialist Computer Centres is the leading IT services company in Europe . We provide IT solutions and services to commercial organisations and public sector bodies throughout the UK .
Due to further expansion an exciting opportunity has arisen for an Application Certification & Discovery Engineer to join our busy client site Certification and Discovery Team based in Stevenage, Hertfordshire.
To receive and manage through to completion the Application, Certification & Discovery Requests for either new applications or changes and upgrades to existing packages.
To configure, manage, quality and assess and report on, the Deployment of packaged software applications to the estate using SCCM.
To certify software installation compliance to clear customer definitions, creating accurate and detailed documentation and provide precise customer requirements to the Application Packaging team.
To assist in the delivery of IT Services to the end client through supply of contracted services and value add. Deliver an effective and efficient customer focused service to all staff for SCC clients, meeting service level agreements and customer expectations.
Receive and manage software requests through to completion.
Work with customers to define requirements during the Discovery process.
Production of package requirements and technical specifications
Creation of AD groups ready for deployment.
UAT Deployment using SCCM.
Configuration, management and monitoring of SCCM deployment capability.
Update workflow records as and when required.
Skills and Experience :
Application Discovery process end to end.
Excellent attention to detail.
Good troubleshooting skills.
Knowledge of Microsoft desktop operating systems up to and including WIN10.
Windows support and configuration experience.
Ability to communicate with customers at all levels in a professional and articulate way.
Basic knowledge of VBScripting.
Basic knowledge of PowerShell scripting
Mentor for other team members for training for Discovery, SCCM, scripting, etc.
Experience writing technical documentation
Knowledge of MSI installers and automated installs
Good knowledge of SCCM – importing applications, collections and advertisements, Group Policy and local permission setting knowledge.
SCCM software management and deployment.
Knowledge of MSI and/or App-V technologies Experience with both VMware and Hyper-V environments, server and workstation.
Experience of maintaining a DML, naming conventions and standards to store documentation and media for easy retrieval and identification.
SC cleared or ability to gain SC clearance
We offer an attractive salary and benefits package together with excellent working conditions and real career prospects .
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