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  • What Our People Say

     

     

    Adam Joyce

    Data Centre Services

     

    Andy Smith

    Operations

     

    Tim Kenny

    Senior Marketing Manager

    Pat McIntosh

    Head of education & Healthcare

    Malcolm Fry

    HR & Recruitment

     

    Diane Wright, Commercial Director

    DianneWright

    “Initially I joined SCC as a Sales Account Manager in 1987.

    My experience was mainly around procurement, but I had an interest in technology as a growing industry and decided to reapply my knowledge in a sales environment.
    I always want to do more, so over time I’ve progressed considerably as the business has changed shape. I consider myself lucky to work for SCC, the people are really supportive. Despite the size of the organisation, we’re like a big family.“

     

    Sally Watts, Account Manager

    Why did you join SCC?

    I have worked in IT for many years, but on the recruitment side. I really wanted a new challenge so when I saw an opportunity to work with a market leader, I jumped at it.

    When did you join SCC and what role/division did you join as?

    I joined in August 2009 as an Internal Account Manager for the New Business Sales team.

    Tell us about your progression and current role at SCC?

    After two years of exceeding my targets as Internal Account Manager, I was offered the opportunity to become an External Account Manager for the Finance Sector within our London City Office. I now work to help financial organisations transform and update their IT infrastructure.

    Most interesting project to date?

    I worked on a project with NBC, the American broadcaster, which resulted in SCC being appointed as the preferred IT reseller for the London 2012 Olympics and Paralympics.

    What is your aspiration within SCC?

    To continue being successful and reap the rewards that come with that.

    What is the best thing about working for SCC?

    From the very start I was impressed with the culture within SCC. Everyone is approachable and willing to help. Combine this with the incredible amount of resource available to help you close deals and you have a great formula for success.

    James Rex, Account Manager

    Why did you join SCC?

    I had worked in retail for some time but I really felt it was time for me to take on a brand new challenge. An opportunity came up within SCC for a Change Admin role which really excited me so I went for it.

    When did you join SCC and what role/division did you join as?

    I joined in February 2009 as a Change Administrator for the National Trust Service Desk.

    Tell us about your progression and current role at SCC?

    I already had a lot of management experience and developed these skills by working with the current team leader whilst learning everything there was to know about the Service Desk. As soon as a new role as Team Leader became available, I was ready. I am now Team Leader for the National Trust Service Desk.

    Most interesting project to date?

    When the National Trust decided to launch an extended hours service to its customers, I started the process of transferring all my knowledge of the project and processes to Romania. This took a lot of time and effort but we delivered it on time and the National Trust was able to provide a successful service from day one.

    What is your aspiration within SCC?

    Right now, I want to develop my team and create an even stronger team moving forward. Long term, I would like to look at bringing in new services and setting up another brand new customer.

    What is the best thing about working for SCC?

    The people. The team are great and everyone is given the chance to show what they are good at and bring some of their own skills and personality to what they do.

    Marvin White, Service and Sales Annuity Specialist

    Why did you join SCC?

    I finished university and, while applying for a number of roles in the West Midlands, was fortunate enough to come across a great graduate opportunity at SCC in an Internal Sales capacity – a scheme which was successful in kick-starting my career.

    When did you join SCC and what role/division did you take on?

    I joined SCC in September 2010 as a graduate within the Internal Sales team. We were a team of 16 and we focused mainly on core new business services.

    Tell us about your progression and current role at SCC.

    Since 2012 I have been working as a Service and Annuity Specialist, focusing on new business and annuity contracts. In this role I have gained ITIL qualifications through SCC and acquired a deeper understanding of the technical services and individual customer challenges at a more granular level.

    What has been your interesting project to date?

    The most interesting projects are the ones that don’t necessarily go exactly to plan. I’ve found that it’s easier to learn from mistakes than it is instant successes, but being flexible and thorough are key values within SCC, and it’s in overcoming obstacles that you acquire these skills. I also take great pleasure from being able to turn challenges into solutions and delivering customer satisfaction.

    What is your aspiration within SCC?

    I believe that the next natural step in my moving my career forward would be a Business Development position, ideally within SCC. The transferable skills I have acquired through my previous and current roles here leave me best place for the challenges associated with a highly-demanding role.

    What is the best thing about working for SCC?

    I really like that, though SCC is a huge organisation with presence across Europe, it still commits time and resource to working with a wide range of charities from as far North Africa to local causes in the UK, in particular the Birmingham HQ, where I am based.

    Greg Hawthorn, Principal Consultant for Professional Services

    Why did you join SCC?

    I joined SCC because they offer the best of both worlds; SCC has a large, successful corporate environment with the feel of a small, caring family business. The opportunities for career development at SCC are endless.

    When did you join SCC and what role/division did you take on?

    I joined SCC as a Principal Consultant for Professional Services in February, 2013.

    Tell us about your progression and current role at SCC

    I’m currently managing a team of circa 40 people, as well as providing governance and structure across multiple customer projects. It’s challenging but the end results are very rewarding. There’s always constant support around you, inside and outside of your immediate department, and there’s a real united, team atmosphere that’s encouraging.

    What has been your interesting project to date

    It’s hard to choose between them, the constant variety is really what makes life at SCC so interesting. There are always new and unique projects on the go across all sectors of our industry, which definitely keeps things exciting.

    What is your aspiration within SCC?

    To realise my full potential; SCC is great at sculpting out the work that plays to your best strengths and helps to develop other skills you might not have perfected through previous projects.

    What is the best thing about working for SCC?

    The best thing about working for SCC is the sense of camaraderie throughout the company and the team spirit – we’re all here to support each other through collaboration to get the best end result possible.