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  • Job Type: Permanent
    Location: Birmingham
    Job ID: 109936
    Company: SCC AVS

    SCC AVS is a communication and collaboration solutions provider unlike any other.

    We have an outstanding track record of delivering immediate, sustainable business improvement to organisations of every size and sector.

    Our extensive technical knowledge underpins a broad portfolio. This includes visual communications, unified communications, collaboration solutions and an unrivalled understanding of the corporate network. We only recommend best-in-class technology to deliver excellence.

    From managed services and implementation services, to flexible consumption models and usage and adoption programmes, our expert team will identify optimal solutions and deliver everything flawlessly first time, every time.

    Interested in joining us? Our talented team is fundamental to our success and we offer outstanding opportunities for experienced industry professionals who can support our continued growth and share in the success of a company leading the communication and collaboration space. We now have an exciting opportunity for Visual Communications Quotations Specialist to join our Team!

    Fast moving, competitive and challenging – working at SCC AVS is certainly never dull, repetitive
    or stale.

     

    Overall the role holder will own the quoting process around specific vendor technologies, pooling internal and external resources required in order to create customer quotation within agreed SLA by:

     

    • Providing specialist quoting service to the branch and end user customers
    • Being responsible for creating customer facing quotes using resources available to them via external and internal routes (Distribution, Romania, Technology Specialist team)
    • Provide a central point of contact to engage with supporting departments/suppliers as necessary
    • Create customer facing quotation at agreed margins
    • Ensure work is delivered to standard agreed SLA’s
    • Obtain and maintain current information on vendor programmes and pricing structures
    • Undertake vendor training to a basic level to ensure effective handling of requests
    • Ensure that deal registration is applied to all quotes where relevant

     

     

    Main Duties of Job

     

    • Acquire sound basic knowledge of key vendors through in house training
    • Position yourself as central point of contact for the business for individual requests
    • Engage directly with end users and branch sales as necessary to act as primary point of contact in relation to specialist quote process
    • Engage with SCC / Distribution/ vendor specialist resource as necessary where high end discussion / customer visit is required
    • Ensure best possible configuration / qualification and pricing is obtained for the customer using above resources to facilitate this.
    • Ensure all relevant programs, deal registrations, special bids etc are utilised where possible.
    • Manage simple bid process via distribution/vendor
    • With guidance from specification specialist team complete relevant bid documentation / requests to distribution for one off pricing
    • Work with specialist team to ensure  correct quotations are sent through from distribution in advance of submission to the customer
    • Creation of customer facing quotation
    • Ensure submission of customer quotations is in line with agreed SLAs and following standard process
    • Manage any basic queries relating to quotations generated
    • Undergo appropriate training and obtain any appropriate accreditations
    • Produce reporting data as required

     

     

    • Ensure work complies with all company policies and procedures
    • Acquire sound basic knowledge of key vendors
    • Position yourself as central point of contact for the business for individual requests

     

     

     

    Skills Knowledge and Experience

     

      • Proven experience in industry and expert knowledge of product 1 years
      • Detailed knowledge of IT industry
      • Understanding of the process of managing complex quotations and orders
      • Good analytical skills
    •