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  • Job Type: Permanent
    Categories: IT Jobs
    Location: Birmingham
    Job ID: 73051
    Company: SCC

    Attributes of Successful Candidate

     

    • Determined, can-do attitude
    • Ability to work on own as well as part of a team
    • Meticulous approach, effective written and oral communicator
    • Proven network management skills
    • Ability to work in a fast paced, deadline intensive environment
    • Excellent customer service and organisation skills
    •  Professional and presentable at all times

     

     

    Skills Knowledge & Experience

     

    • Strong background with core network technologies in large-scale deployments
    • Minimum 3 years’ experience providing support to enterprise level clients
    • Good working knowledge and experience in a Cisco environment, Knowledge of Checkpoint Firewalls, Demonstrates excellent troubleshooting skills, Intruder Detection Systems, LAN & WAN, Routing Protocols, eg OSPF.
    • Appropriate certifications in core technology platforms (CISCO, HP, Fortinet, Checkpoint)
    • Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents
    • Ability to work under pressure and to tight deadlines
    • Strong background with core network, compute and storage technologies in large-scale deployments

     

     

    Desirable

     

    • B.S. degree in Computer Science, Software Engineering, MIS or equivalent preferred
    • Experience of enterprise grade CISCO and Fortinet environments including design, troubleshooting and support.
    • ITIL qualification or awareness of the ITIL processes
    • Experience of working in a multi-client solutions provider