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  • Job Type: Permanent
    Categories: Engineering Jobs
    Location: London
    Job ID: 62992
    Company: SCC

    We are SCC – Specialist Computer Centres – Europe’s leading privately owned IT services organisation. We provide business critical IT services to commercial organisations and public sector bodies throughout the UK .

    Our success is built upon a reputation for quality customer service. Due to continued demand for our IT break/fix services; we are now looking for a talented IT Support Engineer to attend customer sites to provide support and repair on IT hardware and software products ; providing a high level of customer service .

    Role:

    To repair , diagnose and replace PC’s , laptops ,printers and servers and some EPOS equipment and associated peripherals .

    Provide desktop support to SCC customers .

    Assist other engineers in the delivery of service to our customers .

    Communicate with call administration to manage all call details and understand timescales .

    Carry out customer rebuilds and configuration to desk

    Carry out Audio Visual and printer repairs .

    Act as a mentor to junior engineers .

    We are looking for :

    Knowledge of PC , Laptop , Printer and associated peripherals

    Experience of fault diagnosis and repair of IT equipment

    Trained in Desktop/Laptop Printers and Servers

    Good knowledge of common software products

    Knowledge of AV products

    Full UK driving license

    Excellent customer facing skills

    Professional and presentable at all times

    Willingness to learn new technologies