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  • Job Type: Permanent
    Categories: Engineering Jobs, IT Jobs
    Location: Reading
    Job ID: 62993
    Company: SCC

    We are SCC – Specialist Computer Centres , Europe’s leading privately owned IT services organisation. We provide business critical IT services to commercial organisations and public sector bodies throughout the UK .

    Our success is built upon a reputation for quality customer service. Due to continued demand for our IT break/fix services; we are now looking for a talented IT Support Engineer to attend customer sites to provide support and repair on IT hardware and software products ; providing a high level of customer service .

    The region covered will be Reading and Guildford .

    Working 9.00am to 5.30pm Monday to Friday .

    To repair , diagnose and replace PC’s , laptops , printers and servers and some EPOS equipment and associated peripherals .

    Provide desktop support to SCC customers .

    Assist other engineers in the delivery of service to our customers .

    Communicate with call administration to manage all call details and understand timescales .

    Carry out customer rebuilds and configuration to desk

    Carry out Audio Visual and printer repairs .

    Act as a mentor to junior engineers .

    We are looking for :

    Knowledge of PC , Laptop , Printer , Server and associated peripherals

    Experience of fault diagnosis and repair of IT equipment as above

    Trained in Desktop/Laptop Printers and Servers

    Good knowledge of common software products

    Full  UK driving license

    Excellent customer facing skills

    Professional and presentable at all times

    Willingness to learn new technologies