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  • Job Type:
    Categories: Apprenticeships
    Location: Home Counties, Slough, Southampton, UK, Other
    Job ID: 88362
    Company: SCC

    Main Duties of the Job:

    • Ensure all training is completed relevant to apprenticeship requirements.
    • Repair and maintain hardware PC’s, laptops, printers and associated peripherals.
    • Replace equipment
    • Working with SCC customers in the field
    • Assist other team members in all aspects of the business, as and when required
    • Deliver parts and equipment to site as required for customer/colleagues, in line with contractual requirements
    • Communicate with resource control and the branch throughout the day
    • Complete part movements in a timely manner, returning items as directed by the Branch.
    • Achieve targets and objectives as set by the business
    • Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time
    • Be professional and presentable at all times.
    • Be able to embrace new technologies and adapt to change.
    • To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
    • Full UK driving licence
    • May be required to work occasional Saturdays and bank holidays when experienced and be flexible, to work overtime when required to do so

    Skills, Knowledge and Experience:

     Desirable:

    5 x GCSEs inc Maths & English and ICT GCSEs A-C                                K         Essential

    Excellent customer service skills                                                                   E          Essential

    Working knowledge of PC, laptop, printer & associated peripherals  (will be fully trained)

    Security clearance on appointment

    Full UK driving licence