We are continuing to expand and now have a career opportunity for a talented individual to join our internal account management team at our Birmingham offices .
We are looking for an Internal Account Manager to provide custom… more
Technology and Software Renewals Support
Main Duties of the job
• To obtain reports of expected renewals from vendors and/or distribution and cross check with SCC information for accuracy
• To liaise directly with the end us… more
The role of 1st Line Service Desk analyst is required for the 1st Line call resolution following agreed scripts and working procedures. The role will also include co-ordination with the users and other resolver teams, to establish corrective acti… more
Overall Job Purpose:
To provide efficient and effective support to the Sales Team and the customer base. Assisting the Account Manager in pro-actively managing the customer requirements to ensure that all opportunities to increase the business r… more
The Service Support Manager role provides a critical support function for the Service Delivery team both externally and internally. The Service Support Manager assists a number of Service Delivery Managers in providing an exce… more
Customer Service Desk Analyst
The Customer Service Desk is the primary point of contact for all customers and users of M2’s software, systems and devices. The Service Desk provides 1st Line support… more
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